Riding & Cancellation Policy


Note: All persons who intend to participate in horseback riding will be required to sign a waiver of liability. Parent or Legal Guardian required to sign on behalf of riders under 19 years of age.  Faxed or emailed waivers are acceptable. 

We require height, weight, and riding experience (based on novice, intermediate or advanced.) upon booking for everyone intending to go horseback riding. We will use this information to select the best horse for you, and if it’s a “match” (that is, if both you and the horse are happy!), that is generally your horse for the duration of your stay!

Sundance Guest Ranch reserves the right to limit availability of horseback riding due to anything which may in our judgement pose a threat to the health and safety of either horse or rider.

For the health and well-being of our horses, height/weight limitations are in effect and are strictly enforced. 

Below please find the height/weight restriction charts for horseback riding. 

Please be honest and accurate when providing your information, as Sundance Guest Ranch will not take responsibility for failure to provide horseback riding due to incorrect information being given.  For the welfare of the horses, guests may be asked to weigh in upon arrival.  We have a discreet scale in the office with a digital display visible only to the staff member taking the reading.  We respectfully request no riders over 220 lbs (100 kg) for all new bookings for the 2023 season, or until we can get some additional large horses in the string. 

Booking and Cancellations

We require a deposit of one full day’s rate for every four days booked to secure your reservation (any discounts will be applied to the final payment). Final payment is required 60 days prior to the arrival date. Date changes are guaranteed penalty-free with 90 days notice for bookings receiving the Early Booking Discount.

Refunds are not offered on unused portions of the package once booked.

All deposits and final payments are non-refundable, but in the event of cancellation of part or all of the booking, we will issue a transferable Letter of Credit for the value of the cancelled portion, good for 14 months from the date of the original booking.  Extensions may be granted at management’s discretion. Letters of Credit may not be applied to pre-existing bookings at any time, ie bookings that were in place prior to the cancellation.

Letters of Credit must be mentioned or presented for redemption at the time of booking. Regular Letters of Credit (ie, credits issued for reasons other than those described above) are valid any time, but during peak periods (weekends and high season) can be used on 48 hours notice only. If we are able to sell the cancelled space, we will issue a Letter of Credit that can be used without restrictions. (meaning it may be applied to any new booking)

Sundance Guest Ranch will not be held responsible for cancellations of or failure to provide all or part of the purchased vacation package for reasons including but not limited to: fire, flood, wind, rain, smoke, heat, road closures, state of emergency shutdowns or other “force majeure” events beyond its control, and refunds will not be issued.

In the event of any of the aforementioned, a transferable, unrestricted and non-expiring Letter of Credit will be issued for the value paid.

If riding is cancelled due to such events during your stay, we will issue a Special Letter of Credit for future use for each day or half-day that we are unable to ride due to conditions.

Maximum Height/Weight Chart - IMPERIAL
5’0″ – 160 lbs5’1″ – 165 lbs5’2″ – 170 lbs
5’3″ – 175 lbs5’4″ – 180 lbs5’5″ – 185 lbs
5’6″ – 190 lbs5’7″ – 195 lbs5’8″ – 200 lbs
5’9″ – 205 lbs5’10” – 210 lbs5’11” – 220 lbs
6’0″ – 220 lbsAny height over 6’0″ – 220 lbs

Maximum Height/Weight Chart - METRIC
1.52 m – 72 kg1.55 m – 75 kg1.58 m – 77 kg
1.61 m – 79 kg1.64 m – 82 kg1.67 m – 84 kg
1.70 m – 86 kg1.73 m – 88 kg1.76 m – 91 kg
1.79 m – 93 kg1.82 m – 95 kg1.83 m – 98 kg
1.84 m – 99.7kgAny height over 1.84 m – 99.7kg

Cowboy boots or other footwear with a firm sole (no heavy tread) and a stout heel are required for all rides. Helmets are strongly recommended for all ages, and are mandatory for all riders under 19 yrs of age. The ranch has boots available for a rental fee of $3.00 per day and helmet rentals are free of charge.

Children must be 8 years of age to go on the trail rides, but kids 4 to 7 yrs can enjoy a parent-led pony ride in the arena.