Riding & Cancellation Policy


Booking and Cancellations

We require a deposit of one day’s rate for every four days booked to secure your reservation. Final payment is required 60 days prior to the arrival date. Date changes are guaranteed penalty-free with 90 days notice for bookings receiving the Early Booking Discount.

Refunds are not offered on unused portions of the package once booked.

All deposits and final payments are non-refundable, but in the event of cancellation we will issue a transferable Letter of Credit for the full value of the pre-payment, good for 14 months from the date of the original booking.

Letters of Credit must be mentioned or presented for redemption at the time of booking. Letters of Credit are valid any time, but during peak periods (weekends and high season) can be used on 48 hours notice only. If we are able to sell the cancelled space, we will issue a Letter of Credit that can be used without restrictions. Letters of Credit may not be applied to pre-existing bookings.

Sundance Guest Ranch will not be held responsible for cancellations of or failure to provide all or part of the purchased vacation package for reasons including but not limited to: fire, flood, wind, rain, smoke, road closures, or other “force majeure” events beyond its control. In the event of any of the aforementioned, a transferable Letter of Credit will be issued for the value paid and we will work with you to schedule a “do-over” visit.

Riding

We require height, weight, and riding experience upon booking for everyone intending to go horseback riding. We will use this information to select the best horse for you, and if it’s a “match” (that is, if both you and the horse are happy!), that is generally your horse for the duration of your stay!

Sundance Guest Ranch reserves the right to limit availability of horseback riding due to anything which may in our judgement pose a threat to the health and safety of either horse or rider.

Weight limitations are in effect for the safety of our guests, and for the health of our horses. Accurate height, weight and riding experience (based on novice, intermediate or advanced) is required upon booking for each rider in the group.   

Below please find the weight restriction charts for horseback riding. Exceptions may be made at our discretion. (in case of advanced riding ability) Otherwise, we can offer a non-riding discount of 40%.

Please be honest and accurate when providing your information, as Sundance Guest Ranch will not take responsibility for failure to provide horseback riding due to incorrect information being given.  We respectfully request no riders over 230 lbs (104 kg.)

Maximum Height/Weight Chart - IMPERIAL
5’0″ – 160 lbs5’5″ – 185 lbs5’10” – 210 lbs
5’1″ – 165 lbs5’6″ – 190 lbs5’11” – 220 lbs
5’2″ – 170 lbs5’7″ – 195 lbs6’0″ – 230 lbs
5’3″ – 175 lbs5’8″ – 200 lbsAny height over 6’0″ – 230 lbs
5’4″ – 180 lbs5’9″ – 205 lbs

Maximum Height/Weight Chart - METRIC
1.52 m – 72 kg1.67 m – 84 kg1.82 m – 95 kg
1.55 m – 75 kg1.70 m – 86 kg1.83 m – 98 kg
1.58 m – 77 kg1.73 m – 88 kg1.84 m – 104 kg
1.61 m – 79 kg1.76 m – 91 kgAny height over 1.84 m – 104 kg
1.64 m – 82 kg1.79 m – 93 kg

Note: All persons who intend to participate in horseback riding will be required to sign a waiver of liability.

Cowboy boots or other footwear with a smooth sole and a good heel are required for all rides. Helmets are strongly recommended for all ages, and are mandatory for all riders under 19 yrs of age. The ranch has boots available for a rental fee of $2.50 per day and helmet rentals are free of charge.

Children must be 8 years of age to go on the trail rides, but kids under 8 can enjoy a parent-led pony ride in the arena.

SORRY, NO PETS ALLOWED. WE ARE HAPPY TO SHARE OURS!